Frequently Asked Questions

  1. When notified that a disaster has occurred how fast can you get to the job site?
    We’re normally on site the same day we are called.
  2. If I’m a homeowner or owner and a disaster strikes, whom should I call first?
    You should first call your insurance representative or agent who is responsible for property insurance. For directories, go to NJ Department of Insurance & Banking.
  3. How quickly can you complete a project?
    For small projects, we have completed our work in as little as three days. Usually up to one month for larger projects (twenty-eight business days).
  4. Compared to more conventional approaches, how much time do you typically save
    on a project?
    From one to four months.
  5. What is your typical fee arrangement?
    We bill directly to either the insurance company or restoration contractor. Our fees are based on the time and expenses necessary for the completion of our portion of the process. These fees amount to as little as $500 for small projects to $10,000 or more for larger, more complex projects.
  6. At what point should we involve you in the process?
    Immediately following the incident would be optimal – within one to two days of the incident.
  7. What geographic region do you service?
    All of New Jersey, Southern New York and Eastern Pennsylvania.
  8. In the past, which insurance companies have been involved in your projects?
    Liberty Mutual, Travelers, Century, Chubb, Farmers, State Farm, All State, NJ Manufacturers, High Point, USAA, and other leading carriers.
  9. Will you work with the property owner outside the scope of the recovery project?
    Yes. Through our affiliate NJ architecture firm, Fitzgerald Architecture Studio.
  10. Do you perform evaluations that do not result in construction or repair drawings?
    Yes. We have an extensive history of generating detailed building code evaluations to assist the adjustor with developing a very detailed, all-inclusive estimate. Additionally, we have generated reports addressing the reparability of the structure, as well as numerous other related documents.